News 2023

2023-11-07 Issues with ESA email infrastructure - resend emails please

2023-11-07 Issues with ESA email infrastructure - resend emails please

The email traffic passing through our ESA email infrastructure was heavily affected in the period between Sunday 5 November 00:01 CET and Monday 6 November 19:30 CET. If you send an email to an ESA person, to our Gaia Helpdesk, or to any of our Gaia mailing lists with an address ending with @cosmos.esa.int or @sciops.esa.int, then please be aware that this email has not arrived at all. Please resend these emails if they are still relevant.

Please also be aware that because of this issue, notifications coming from some of our Gaia Collaboration systems were not sent. If you updated Gaia Jira or other systems that would usually send a notifications, consider making the watchers aware of the updates made.

Finally, also the self-registration system was affected by this issue. This issue should be solved now and registering for an account with Gaia should be working again. Our apologies for the inconvenience.