Getting eduroam credentials - eduroam
ESA user - Getting EDUROAM credentials
In order for any user to access EDUROAM hotspots at academic institutions (outside of ESA), special dedicated credentials need to be setup. This basically means that a username and password would be setup to allow you to access the EDUROAM hotspots.
An EDUROAM account can be requested via ESANow. Search in the Service Catalog for eduroam.